Subject: Thanks for answering calls like a pro, [volunteer’s name]!
Dear [volunteer’s name],
We wanted to take the time to thank you for working the phones for [nonprofit’s name]. We know it’s not always an easy job, but you always approach it with optimism and professionalism.
Other volunteers have mentioned how friendly and helpful you are when talking to potential donors, and we really appreciate those qualities in you. Thanks to you, we’ve acquired [number] new donors and retained [number] previous donors. That’s amazing!
[If applicable, include an anecdote about a donor or volunteer they’ve worked with who has had a good experience with them].
You have done an outstanding job as a phone banking volunteer, and we’d love to have you help us out again. If you think there might be another volunteering opportunity that also suits you, please check out the volunteer page on our website, [include link to website].
If you ever have any questions about the job or suggestions about what would make your volunteer experience better, please feel free to reach out to me. You can shoot me an email at [volunteer coordinator’s email address] or give me a call at [volunteer coordinator’s phone number], and I’d be happy to chat.
We are incredibly grateful for all your hard work and hope to see you again soon!